Dec 25, 2021 | by Budi Tanrim
Hiding from the decision
“Here are some interfaces I’ve explored.”
“How do you choose which one to use?” I asked. “I need to test it first,” said the candidate. It’s a common answer I’ve heard.
Here are my theories:
- The candidates don’t know how to make the decision. They don’t know what consideration they should look to make the decision.
- The candidates afraid to make the decision. They know what to consider, but they’re afraid to make a bad decision.
- The candidates misinterpret the concept of user-centricity. They think users are the king, so the king should make the decision.
Bottom line: They’re hiding from the decision.
The thing is, even if you want to test the usability or learnability of the interface. You have to choose which interface to test. If you’ve explored 5 different options, which one to test? You have to make the decision.
If you come to the users and ask which one is better. You get people’s opinions. Opinions that don’t necessarily consider scalability, learnability, accessibility… You get the idea.
You should make the decision. With your team, consider the intent you want to achieve. Triangulate the principles, scenarios you should cater for, and common patterns that exist. Then, make the decision.